{"id":13285,"date":"2025-02-20T08:25:27","date_gmt":"2025-02-19T23:25:27","guid":{"rendered":"https:\/\/www.r-staffing.co.jp\/cl\/\/ct_13285"},"modified":"2025-02-20T08:25:27","modified_gmt":"2025-02-19T23:25:27","slug":"%e4%ba%ba%e4%ba%8b%e6%a5%ad%e5%8b%99%e3%81%aebpo%e3%81%a7%e6%a5%ad%e5%8b%99%e5%8a%b9%e7%8e%87%e5%8c%96%ef%bd%9c%e6%88%a6%e7%95%a5%e4%ba%ba%e4%ba%8b%e3%81%b8%e3%81%ae%e3%82%b7%e3%83%95%e3%83%88","status":"publish","type":"post","link":"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285","title":{"rendered":"\u4eba\u4e8b\u696d\u52d9\u306eBPO\u3067\u696d\u52d9\u52b9\u7387\u5316\uff5c\u6226\u7565\u4eba\u4e8b\u3078\u306e\u30b7\u30d5\u30c8\u3068\u7af6\u4e89\u512a\u4f4d\u306e\u78ba\u7acb"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-flat counter-decimal ez-toc-grey\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">\u76ee\u6b21<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285\/#%E4%BA%BA%E4%BA%8BBPO%E3%81%A8%E3%81%AF\" title=\"\u4eba\u4e8bBPO\u3068\u306f\">\u4eba\u4e8bBPO\u3068\u306f<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285\/#%E4%BA%BA%E4%BA%8BBPO%E5%B0%8E%E5%85%A5%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" title=\"\u4eba\u4e8bBPO\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\">\u4eba\u4e8bBPO\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285\/#%E4%BA%BA%E4%BA%8BBPO%E3%81%AE%E5%AF%BE%E8%B1%A1%E9%A0%98%E5%9F%9F\" title=\"\u4eba\u4e8bBPO\u306e\u5bfe\u8c61\u9818\u57df\">\u4eba\u4e8bBPO\u306e\u5bfe\u8c61\u9818\u57df<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285\/#%E4%BA%BA%E4%BA%8BBPO%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E6%B3%A8%E6%84%8F%E7%82%B9\" title=\"\u4eba\u4e8bBPO\u3092\u5c0e\u5165\u3059\u308b\u6ce8\u610f\u70b9\">\u4eba\u4e8bBPO\u3092\u5c0e\u5165\u3059\u308b\u6ce8\u610f\u70b9<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285\/#%E4%BA%BA%E4%BA%8BBPO%E3%82%92%E6%88%90%E5%8A%9F%E3%81%95%E3%81%9B%E3%82%8B%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" title=\"\u4eba\u4e8bBPO\u3092\u6210\u529f\u3055\u305b\u308b\u30dd\u30a4\u30f3\u30c8\">\u4eba\u4e8bBPO\u3092\u6210\u529f\u3055\u305b\u308b\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285\/#%E4%BA%BA%E4%BA%8BBPO%E3%81%AE%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B\" title=\"\u4eba\u4e8bBPO\u306e\u5c0e\u5165\u4e8b\u4f8b\">\u4eba\u4e8bBPO\u306e\u5c0e\u5165\u4e8b\u4f8b<\/a><\/li><li class=\"ez-toc-page-1\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13285\/#%E4%BA%BA%E4%BA%8BBPO%E3%82%92%E5%88%A9%E7%94%A8%E3%81%97%E3%81%A6%E6%88%A6%E7%95%A5%E7%9A%84%E6%A5%AD%E5%8B%99%E3%81%B8%E3%82%B7%E3%83%95%E3%83%88\" title=\"\u4eba\u4e8bBPO\u3092\u5229\u7528\u3057\u3066\u6226\u7565\u7684\u696d\u52d9\u3078\u30b7\u30d5\u30c8\">\u4eba\u4e8bBPO\u3092\u5229\u7528\u3057\u3066\u6226\u7565\u7684\u696d\u52d9\u3078\u30b7\u30d5\u30c8<\/a><\/li><\/ul><\/nav><\/div>\n<h1 id='\u4eba\u4e8bBPO\u3068\u306f'><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E4%BA%8BBPO%E3%81%A8%E3%81%AF\"><\/span>\u4eba\u4e8bBPO\u3068\u306f<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>\u4eba\u4e8b\u696d\u52d9\u306eBPO\uff08Business Process Outsourcing\uff09\u3068\u306f\u3001<span class=\"underline\">\u52b4\u52d9\u7ba1\u7406\u3084\u4eba\u4e8b\u5236\u5ea6\u306e\u8a2d\u8a08\u904b\u7528\u306a\u3069\u3001\u4eba\u4e8b\u95a2\u9023\u696d\u52d9\u306e\u4e00\u90e8\u307e\u305f\u306f\u3059\u3079\u3066\u3092\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u308b\u30b5\u30fc\u30d3\u30b9<\/span>\u3067\u3059\u3002<\/p>\n<p>\u4e00\u822c\u7684\u306a\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306e\u9055\u3044\u306f\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u304c\u696d\u52d9\u306e\u4e00\u90e8\u3092\u5207\u308a\u51fa\u3057\u3066\u59d4\u8a17\u3059\u308b\u306e\u306b\u5bfe\u3057\u3001BPO\u306f\u4eba\u4e8b\u306b\u95a2\u9023\u3057\u305f<span class=\"underline\">\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u4e00\u62ec\u3057\u3066\u59d4\u8a17\u3067\u304d\u308b<\/span>\u70b9\u3067\u3059\u3002\u4eba\u4e8bBPO\u306f\u5358\u306a\u308b\u696d\u52d9\u306e\u5916\u6ce8\u3092\u8d85\u3048\u3001\u6226\u7565\u7684\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3078\u3068\u9032\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u306e\u7d4c\u55b6\u6226\u7565\u306b\u6cbf\u3063\u305f\u4eba\u4e8b\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u3092\u652f\u63f4\u3057\u3001\u4ed8\u52a0\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u70b9\u304cBPO\u306e\u7279\u5fb4\u3067\u3059\u3002<\/p>\n<p>\uff1c\u95a2\u9023\u8a18\u4e8b\uff1e<br \/>\n<a class=\"text-link\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_13158\" target=\"_blank\" rel=\"noopener noreferrer\">BPO\u3068\u306f\uff1f\uff5c\u30e1\u30ea\u30c3\u30c8\u3084\u59d4\u8a17\u3067\u304d\u308b\u696d\u52d9\u3001\u5c0e\u5165\u306e\u6ce8\u610f\u70b9\u3092\u89e3\u8aac<\/a><\/p>\n<p><h2 id='\u4eba\u4e8bBPO\u306e\u5c0e\u5165\u304c\u9032\u3080\u80cc\u666f'>\u4eba\u4e8bBPO\u306e\u5c0e\u5165\u304c\u9032\u3080\u80cc\u666f<\/h2><br 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id='\u4eba\u4e8bBPO\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8'><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E4%BA%8BBPO%E5%B0%8E%E5%85%A5%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u4eba\u4e8bBPO\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>\u4eba\u4e8bBPO\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u52b9\u7387\u5316\u3084\u6226\u7565\u696d\u52d9\u3078\u306e\u30b7\u30d5\u30c8\u306a\u3069\u3001\u4f01\u696d\u306f\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4ee5\u4e0b\u306b\u4e3b\u306a\u5229\u70b9\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p><h2 id='\u696d\u52d9\u52b9\u7387\u5316\u3068\u30b3\u30b9\u30c8\u524a\u6e1b'>\u696d\u52d9\u52b9\u7387\u5316\u3068\u30b3\u30b9\u30c8\u524a\u6e1b<\/h2><br 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id='\u6226\u7565\u7684\u696d\u52d9\u3078\u306e\u30b7\u30d5\u30c8'>\u6226\u7565\u7684\u696d\u52d9\u3078\u306e\u30b7\u30d5\u30c8<\/h2><br \/>\n\u5b9a\u578b\u696d\u52d9\u3092BPO\u53d7\u8a17\u4f1a\u793e\u306b\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u3001\u63a1\u7528\u6226\u7565\u3084\u7d44\u7e54\u958b\u767a\u3001\u30bf\u30ec\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u3044\u3063\u305f\u6226\u7565\u7684\u306a\u696d\u52d9\u306b\u30ea\u30bd\u30fc\u30b9\u3092\u5272\u3051\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u4eba\u4e8b\u6226\u7565\u3092\u5b9f\u884c\u3057\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p><h2 id='\u6cd5\u898f\u5236\u30fb\u5236\u5ea6\u5909\u66f4\u3078\u306e\u5373\u5fdc\u6027\u5411\u4e0a'>\u6cd5\u898f\u5236\u30fb\u5236\u5ea6\u5909\u66f4\u3078\u306e\u5373\u5fdc\u6027\u5411\u4e0a<\/h2><br \/>\n\u793e\u4f1a\u4fdd\u967a\u5236\u5ea6\u3084\u52b4\u50cd\u6cd5\u898f\u306e\u6539\u5b9a\u304c\u983b\u7e41\u306b\u884c\u308f\u308c\u308b\u306a\u304b\u3001\u5909\u5316\u306b\u3059\u3079\u3066\u5bfe\u5fdc\u3059\u308b\u306e\u306f\u7c21\u5358\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002BPO\u53d7\u8a17\u4f1a\u793e\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u308b\u3053\u3068\u3067\u3001\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u9055\u53cd\u306e\u30ea\u30b9\u30af\u3092\u4f4e\u6e1b\u3057\u3001\u4f01\u696d\u3068\u3057\u3066\u306e\u4fe1\u983c\u6027\u3092\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p><h2 id='\u30c7\u30b8\u30bf\u30eb\u5316\u306e\u63a8\u9032'>\u30c7\u30b8\u30bf\u30eb\u5316\u306e\u63a8\u9032<\/h2><br \/>\n\u4eba\u4e8b\u696d\u52d9\u306eBPO\u53d7\u8a17\u4f1a\u793e\u306f\u3001RPA\u3084AI\u3068\u3044\u3063\u305f\u6700\u65b0\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u99c6\u4f7f\u3057\u3066\u696d\u52d9\u81ea\u52d5\u5316\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002BPO\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3084\u904b\u7528\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u3084\u624b\u9593\u3092\u8efd\u6e1b\u3057\u306a\u304c\u3089\u3001\u4f01\u696d\u306f\u30c7\u30b8\u30bf\u30eb\u5316\u306b\u3088\u308b\u696d\u52d9\u52b9\u7387\u5316\u306e\u6069\u6075\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h1 id='\u4eba\u4e8bBPO\u306e\u5bfe\u8c61\u9818\u57df'><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E4%BA%8BBPO%E3%81%AE%E5%AF%BE%E8%B1%A1%E9%A0%98%E5%9F%9F\"><\/span>\u4eba\u4e8bBPO\u306e\u5bfe\u8c61\u9818\u57df<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>\u63a1\u7528\u95a2\u9023\u696d\u52d9\u3084\u4eba\u6750\u80b2\u6210\u30fb\u7814\u4fee\u95a2\u9023\u696d\u52d9 \u3001\u52b4\u52d9\u7ba1\u7406\u30fb\u7d66\u4e0e\u8a08\u7b97\u95a2\u9023\u696d\u52d9 \u306a\u3069\u3001\u4eba\u4e8b\u696d\u52d9\u306eBPO\u306e\u5bfe\u8c61\u9818\u57df\u306f\u5e45\u5e83\u304f\u3001\u4f01\u696d\u304c\u62b1\u3048\u308b\u3055\u307e\u3056\u307e\u306a\u8ab2\u984c\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002\u4eba\u4e8b\u696d\u52d9\u306eBPO\u306e\u4e3b\u306a\u5bfe\u8c61\u9818\u57df\u3068\u305d\u308c\u305e\u308c\u306e\u7279\u5fb4\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p><h2 id='\u63a1\u7528\u95a2\u9023\u696d\u52d9'>\u63a1\u7528\u95a2\u9023\u696d\u52d9<\/h2><br \/>\n\u63a1\u7528\u6d3b\u52d5\u306f\u3001\u591a\u304f\u306e\u6642\u9593\u3068\u52b4\u529b\u3092\u5fc5\u8981\u3068\u3059\u308b\u696d\u52d9\u306e\u3072\u3068\u3064\u3067\u3059\u3002\u6c42\u4eba\u5e83\u544a\u306e\u4f5c\u6210\u3001\u5fdc\u52df\u8005\u5bfe\u5fdc\u3001\u9762\u63a5\u8abf\u6574\u3001\u9078\u8003\u7d50\u679c\u306e\u901a\u77e5\u306a\u3069\u306e\u30d7\u30ed\u30bb\u30b9\u3092BPO\u53d7\u8a17\u4f1a\u793e\u306b\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u3001\u63a1\u7528\u306e\u52b9\u7387\u5316\u304c\u56f3\u308c\u307e\u3059\u3002<\/p>\n<p>\u6700\u8fd1\u3067\u306f\u3001\u4eba\u4e8b\u696d\u52d9\u306eBPO\u306e\u4e2d\u3067\u3082\u3001<span class=\"underline\">\u63a1\u7528\u306b\u7279\u5316\u3057\u305f<span class=\"fontbold\">RPO\uff08Recruiting Process Outsourcing\uff09<\/span><\/span>\u306e\u9700\u8981\u3082\u9ad8\u307e\u3063\u3066\u304a\u308a\u3001\u6bcd\u96c6\u56e3\u306e\u5f62\u6210\u304b\u3089\u5fdc\u52df\u8005\u306e\u5bfe\u5fdc\u3001\u9078\u8003\u307e\u3067\u3001\u63a1\u7528\u306b\u95a2\u3059\u308b\u4e00\u9023\u306e\u696d\u52d9\u3092\u59d4\u8a17\u3067\u304d\u307e\u3059\u3002RPO\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u5c02\u9580\u7684\u306a\u652f\u63f4\u3092\u53d7\u3051\u3089\u308c\u3001\u63a1\u7528\u529b\u3092\u5f37\u5316\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\uff1c\u95a2\u9023\u8a18\u4e8b\uff1e<br \/>\n<a class=\"text-link\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/column\/ct_9715\" target=\"_blank\" rel=\"noopener noreferrer\">RPO\uff08\u63a1\u7528\u4ee3\u884c\uff09\u3068\u306f\uff5c\u59d4\u8a17\u53ef\u80fd\u696d\u52d9\u3084\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/p>\n<p><h2 id='\u4eba\u6750\u80b2\u6210\u30fb\u7814\u4fee\u95a2\u9023\u696d\u52d9'>\u4eba\u6750\u80b2\u6210\u30fb\u7814\u4fee\u95a2\u9023\u696d\u52d9<\/h2><br \/>\n\u793e\u54e1\u7814\u4fee\u3084\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u306e\u305f\u3081\u306e\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u8a2d\u8a08\u30fb\u904b\u55b6\u3059\u308b\u306e\u3082\u3001\u4eba\u4e8b\u696d\u52d9\u306eBPO\u53d7\u8a17\u4f1a\u793e\u304c\u5f97\u610f\u3068\u3059\u308b\u5206\u91ce\u3067\u3059\u3002\u7814\u4fee\u306e\u5185\u5bb9\u8a2d\u8a08\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u7ba1\u7406\u3001\u9032\u6357\u78ba\u8a8d\u306a\u3069\u4eba\u6750\u80b2\u6210\u3084\u7814\u4fee\u306b\u95a2\u3059\u308b\u696d\u52d9\u306f\u7169\u96d1\u3067\u5de5\u7a0b\u304c\u591a\u304f\u3001\u696d\u52d9\u3092\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u3001\u793e\u5185\u30ea\u30bd\u30fc\u30b9\u3092\u80b2\u6210\u8a08\u753b\u306e\u7b56\u5b9a\u3084\u8a55\u4fa1\u3068\u3044\u3063\u305f\u6226\u7565\u7684\u306a\u9818\u57df\u306b\u96c6\u4e2d\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><h2 id='\u52b4\u52d9\u7ba1\u7406\u30fb\u7d66\u4e0e\u8a08\u7b97\u95a2\u9023\u696d\u52d9'>\u52b4\u52d9\u7ba1\u7406\u30fb\u7d66\u4e0e\u8a08\u7b97\u95a2\u9023\u696d\u52d9<\/h2><br \/>\n\u52b4\u52d9\u7ba1\u7406\u3084\u7d66\u4e0e\u8a08\u7b97\u306f\u3001\u5c02\u9580\u77e5\u8b58\u304c\u5fc5\u8981\u306a\u4e0a\u3001\u793e\u54e1\u306e\u304a\u91d1\u306b\u95a2\u3059\u308b\u696d\u52d9\u3067\u3042\u308a\u3001\u30df\u30b9\u304c\u8a31\u3055\u308c\u307e\u305b\u3093\u3002BPO\u53d7\u8a17\u4f1a\u793e\u306b\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u3001\u624b\u7d9a\u304d\u306e\u6b63\u78ba\u6027\u304c\u5411\u4e0a\u3057\u3001\u52b4\u50cd\u6642\u9593\u3084\u793e\u54e1\u6e80\u8db3\u5ea6\u306e\u7ba1\u7406\u3082\u52b9\u7387\u5316\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><h2 id='\u305d\u306e\u4ed6\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9'>\u305d\u306e\u4ed6\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9<\/h2><br \/>\n\u4eba\u4e8b\u30c7\u30fc\u30bf\u7ba1\u7406\u3084\u798f\u5229\u539a\u751f\u5236\u5ea6\u306e\u904b\u7528\u3001\u793e\u5185\u898f\u5b9a\u306e\u6574\u5099\u306a\u3069\u306e\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9\u3082BPO\u306e\u5bfe\u8c61\u9818\u57df\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u696d\u52d9\u3092\u5c02\u9580\u696d\u8005\u306b\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u3001\u6b63\u78ba\u6027\u3068\u52b9\u7387\u6027\u304c\u5411\u4e0a\u3057\u3001\u793e\u5185\u306e\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u8ca0\u62c5\u304c\u8efd\u6e1b\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h1 id='\u4eba\u4e8bBPO\u3092\u5c0e\u5165\u3059\u308b\u6ce8\u610f\u70b9'><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E4%BA%8BBPO%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E6%B3%A8%E6%84%8F%E7%82%B9\"><\/span>\u4eba\u4e8bBPO\u3092\u5c0e\u5165\u3059\u308b\u6ce8\u610f\u70b9<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>\u4eba\u4e8b\u696d\u52d9\u3067BPO\u3092\u5c0e\u5165\u3059\u308b\u3068\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u59d4\u8a17\u5148\u306e\u9078\u5b9a\u3084\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u6027\u306e\u78ba\u4fdd\u306a\u3069\u3001\u6ce8\u610f\u3059\u3079\u304d\u70b9\u3082\u3042\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u306b\u4e3b\u306a\u8ab2\u984c\u3092\u6319\u3052\u3001\u305d\u308c\u305e\u308c\u306b\u5bfe\u3059\u308b\u5bfe\u7b56\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p><h2 id='\u59d4\u8a17\u5148\u9078\u5b9a\u304c\u56f0\u96e3'>\u59d4\u8a17\u5148\u9078\u5b9a\u304c\u56f0\u96e3<\/h2><br \/>\nBPO\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u53d7\u8a17\u4f1a\u793e\u306f\u591a\u7a2e\u591a\u69d8\u3067\u3001\u5f97\u610f\u5206\u91ce\u3084\u5bfe\u5fdc\u529b\u304c\u7570\u306a\u308a\u3001\u81ea\u793e\u306e\u8ab2\u984c\u306b\u9069\u3057\u305f\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002BPO\u53d7\u8a17\u4f1a\u793e\u306e\u5c0e\u5165\u4e8b\u4f8b\u3084\u8a55\u5224\u304b\u3089\u3001\u696d\u754c\u77e5\u8b58\u3084\u5b9f\u7e3e\u306e\u6709\u7121\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u67d4\u8edf\u6027\u306a\u3069\u3092\u78ba\u8a8d\u3057\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u3082\u691c\u8a3c\u3057\u305f\u3046\u3048\u3067\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><h2 id='\u60c5\u5831\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fb\u500b\u4eba\u60c5\u5831\u4fdd\u8b77'>\u60c5\u5831\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fb\u500b\u4eba\u60c5\u5831\u4fdd\u8b77<\/h2><br \/>\n\u4eba\u4e8b\u696d\u52d9\u3067\u306f\u3001\u7d66\u4e0e\u3084\u793e\u4f1a\u4fdd\u967a\u306a\u3069\u306e\u6a5f\u5bc6\u6027\u306e\u9ad8\u3044\u30c7\u30fc\u30bf\u3092\u6271\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001BPO\u53d7\u8a17\u4f1a\u793e\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u4f53\u5236\u304c\u4e0d\u5341\u5206\u3067\u3042\u308b\u3068\u3001\u500b\u4eba\u60c5\u5831\u306e\u6f0f\u6d29\u30ea\u30b9\u30af\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002\u4e8b\u524d\u306b\u30c7\u30fc\u30bf\u306e\u6697\u53f7\u5316\u3084\u30a2\u30af\u30bb\u30b9\u5236\u9650\u306e\u5b9f\u65bd\u72b6\u6cc1\u3084\u3001\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30de\u30fc\u30af\u306a\u3069\u306e\u8a8d\u8a3c\u53d6\u5f97\u306e\u6709\u7121\u3001\u4e07\u304c\u4e00\u60c5\u5831\u6f0f\u6d29\u304c\u8d77\u304d\u305f\u5834\u5408\u306e\u5bfe\u5fdc\u7b56\u306a\u3069\u3092\u78ba\u8a8d\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><h2 id='\u30b3\u30b9\u30c8\u306b\u95a2\u3059\u308b\u61f8\u5ff5'>\u30b3\u30b9\u30c8\u306b\u95a2\u3059\u308b\u61f8\u5ff5<\/h2><br \/>\nBPO\u5c0e\u5165\u306b\u306f\u521d\u671f\u30b3\u30b9\u30c8\u3084\u7d99\u7d9a\u7684\u306a\u59d4\u8a17\u8cbb\u7528\u304c\u767a\u751f\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u671f\u5f85\u3057\u305f\u30b3\u30b9\u30c8\u524a\u6e1b\u52b9\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u5834\u5408\u3001\u6295\u8cc7\u5bfe\u52b9\u679c\u306e\u4f4e\u4e0b\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002\u5c0e\u5165\u6642\u3068\u904b\u7528\u6642\u306e\u8cbb\u7528\u3092\u660e\u78ba\u306b\u3057\u3001\u904b\u7528\u958b\u59cb\u5f8c\u306f\u30b3\u30b9\u30c8\u524a\u6e1b\u984d\u3084\u52b9\u679c\u3092\u5b9a\u671f\u7684\u306b\u8a55\u4fa1\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><h2 id='\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u4f53\u5236\u306e\u69cb\u7bc9'>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u4f53\u5236\u306e\u69cb\u7bc9<\/h2><br \/>\nBPO\u53d7\u8a17\u4f1a\u793e\u3068\u306e\u9023\u643a\u304c\u4e0d\u5341\u5206\u3060\u3068\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u304c\u6ede\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u7279\u306b\u60c5\u5831\u5171\u6709\u306e\u9045\u308c\u3084\u30df\u30b9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u91cd\u5927\u306a\u30c8\u30e9\u30d6\u30eb\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u5b9a\u671f\u7684\u306a\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u9032\u6357\u5831\u544a\u3092\u8a2d\u5b9a\u3057\u3001\u53cc\u65b9\u306e\u5f79\u5272\u3068\u8cac\u4efb\u3092\u660e\u78ba\u306b\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30c4\u30fc\u30eb\u3084\u30af\u30e9\u30a6\u30c9\u578b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306a\u3069\u3092\u6d3b\u7528\u3059\u308b\u3068\u3068\u3082\u306b\u3001BPO\u53d7\u8a17\u4f1a\u793e\u306b\u4e38\u6295\u3052\u305b\u305a\u3001\u5171\u6709\u3055\u308c\u305f\u30de\u30cb\u30e5\u30a2\u30eb\u3084\u5831\u544a\u66f8\u306b\u306f\u5fc5\u305a\u76ee\u3092\u3068\u304a\u3059\u3053\u3068\u304c\u3001\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h1 id='\u4eba\u4e8bBPO\u3092\u6210\u529f\u3055\u305b\u308b\u30dd\u30a4\u30f3\u30c8'><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E4%BA%8BBPO%E3%82%92%E6%88%90%E5%8A%9F%E3%81%95%E3%81%9B%E3%82%8B%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span>\u4eba\u4e8bBPO\u3092\u6210\u529f\u3055\u305b\u308b\u30dd\u30a4\u30f3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>\u4eba\u4e8bBPO\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3057\u3001\u6700\u5927\u9650\u306e\u6210\u679c\u3092\u5f97\u308b\u305f\u3081\u306b\u306f\u3001\u76ee\u7684\u3092\u660e\u78ba\u5316\u3057\u3001BPO\u3092\u5c0e\u5165\u3059\u308b\u305f\u3081\u306e\u4f53\u5236\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u4eba\u4e8b\u696d\u52d9\u3067BPO\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p><h2 id='\u76ee\u7684\u306e\u660e\u78ba\u5316'>\u76ee\u7684\u306e\u660e\u78ba\u5316<\/h2><br \/>\nBPO\u3092\u5c0e\u5165\u3059\u308b\u524d\u306b\u3001\u81ea\u793e\u306e\u4eba\u4e8b\u696d\u52d9\u306b\u304a\u3051\u308b\u8ab2\u984c\u3084\u76ee\u6a19\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<br \/>\n\u307e\u305a\u306f\u3001\u793e\u54e1\u3078\u306e\u30d2\u30a2\u30ea\u30f3\u30b0\u3084\u73fe\u72b6\u306e\u696d\u52d9\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u306e\u63a8\u8a08\u3001\u696d\u52d9\u30d5\u30ed\u30fc\u306e\u53ef\u8996\u5316\u306a\u3069\u3092\u3068\u304a\u3057\u3066\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3059\u308b\u3060\u3051\u3067\u3044\u3044\u306e\u304b\u3001BPO\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b\u691c\u8a0e\u3057\u307e\u3059\u3002\u305d\u306e\u3046\u3048\u3067\u3001BPO\u3092\u5229\u7528\u3057\u3066\u671f\u5f85\u3059\u308b\u6210\u679c\u3068\u9054\u6210\u3057\u305f\u3044\u76ee\u6a19\u3092\u660e\u78ba\u5316\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u6226\u7565\u7684\u696d\u52d9\u3078\u306e\u30b7\u30d5\u30c8\u3001\u696d\u52d9\u306e\u6a19\u6e96\u5316\u30fb\u52b9\u7387\u5316\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u30b4\u30fc\u30eb\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><h2 id='\u5185\u90e8\u4f53\u5236\u306e\u6574\u5099'>\u5185\u90e8\u4f53\u5236\u306e\u6574\u5099<\/h2><br \/>\n\u4f01\u696d\u5185\u90e8\u3067\u306e\u4f53\u5236\u3092\u6574\u5099\u3059\u308b\u3053\u3068\u3082\u3001BPO\u306e\u5c0e\u5165\u306b\u6b20\u304b\u305b\u307e\u305b\u3093\u3002BPO\u306e\u5c0e\u5165\u306b\u306f\u3001\u76ee\u7684\u306e\u660e\u78ba\u5316\u304b\u3089\u59d4\u8a17\u5148\u306e\u9078\u5b9a\u3001\u696d\u52d9\u79fb\u884c\u3001\u7d99\u7d9a\u7684\u6539\u5584\u307e\u3067\u3001\u5165\u5ff5\u306a\u6e96\u5099\u3068BPO\u53d7\u8a17\u4f1a\u793e\u3068\u306e\u5bc6\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u3067\u3059\u3002\u30b9\u30e0\u30fc\u30ba\u306a\u5c0e\u5165\u306e\u305f\u3081\u306b\u3001\u793e\u5185\u3067\u904b\u7528\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><h2 id='\u8a55\u4fa1\u3068\u6539\u5584'>\u8a55\u4fa1\u3068\u6539\u5584<\/h2><br \/>\nBPO\u5c0e\u5165\u5f8c\u306f\u3001\u696d\u52d9\u306e\u6210\u679c\u3092\u5b9a\u671f\u7684\u306b\u8a55\u4fa1\u3057\u3001\u6539\u5584\u3092\u7e70\u308a\u8fd4\u3059\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u5c0e\u5165\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u7387\u3084\u77ed\u7e2e\u3067\u304d\u305f\u696d\u52d9\u6642\u9593\u306a\u3069\u5b9a\u91cf\u7684\u306aKPI\u3092\u8a2d\u5b9a\u3057\u3066\u304a\u304d\u3001\u5b9a\u671f\u7684\u306bBPO\u53d7\u8a17\u4f1a\u793e\u3068\u306e\u30ec\u30d3\u30e5\u30fc\u4f1a\u8b70\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3082\u5fc5\u8981\u3067\u3059\u3002\u307e\u305f\u3001BPO\u53d7\u8a17\u4f1a\u793e\u306b\u3088\u308b\u6539\u5584\u63d0\u6848\u3092\u67d4\u8edf\u306b\u53d7\u3051\u5165\u308c\u3001\u5b9f\u65bd\u3057\u3066\u3044\u304f\u3053\u3068\u3067BPO\u5c0e\u5165\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h1 id='\u4eba\u4e8bBPO\u306e\u5c0e\u5165\u4e8b\u4f8b'><span class=\"ez-toc-section\" id=\"%E4%BA%BA%E4%BA%8BBPO%E3%81%AE%E5%B0%8E%E5%85%A5%E4%BA%8B%E4%BE%8B\"><\/span>\u4eba\u4e8bBPO\u306e\u5c0e\u5165\u4e8b\u4f8b<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>\u30ea\u30af\u30eb\u30fc\u30c8\u30b9\u30bf\u30c3\u30d5\u30a3\u30f3\u30b0\u304c\u652f\u63f4\u3057\u305f2\u3064\u306e\u4eba\u4e8bBPO\u5c0e\u5165\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\u4eba\u4e8bBPO\u306e\u691c\u8a0e\u306b\u304a\u5f79\u7acb\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h2 id='\u60f3\u5b9a\u306e\u500d\u306e\u901f\u3055\u3067\u5b89\u5b9a\u904b\u7528\u3092\u958b\u59cb\uff1aEY\u30b9\u30c8\u30e9\u30c6\u30b8\u30fc\u30fb\u30a2\u30f3\u30c9\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u682a\u5f0f\u4f1a\u793e'>\u60f3\u5b9a\u306e\u500d\u306e\u901f\u3055\u3067\u5b89\u5b9a\u904b\u7528\u3092\u958b\u59cb\uff1aEY\u30b9\u30c8\u30e9\u30c6\u30b8\u30fc\u30fb\u30a2\u30f3\u30c9\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u682a\u5f0f\u4f1a\u793e<\/h2>\n<p>\u7d4c\u55b6\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3084\u6226\u7565\u7684\u30c8\u30e9\u30f3\u30b6\u30af\u30b7\u30e7\u30f3\u652f\u63f4\u306a\u3069\u3092\u5c55\u958b\u3059\u308b\u3001EY\u30b9\u30c8\u30e9\u30c6\u30b8\u30fc\u30fb\u30a2\u30f3\u30c9\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u682a\u5f0f\u4f1a\u793e\u3002\u540c\u793e\u306f\u4e8b\u696d\u306e\u62e1\u5927\u306b\u5408\u308f\u305b\u305f\u9ad8\u3044\u63a1\u7528\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u3001\u300c\u653b\u3081\u306e\u63a1\u7528\u624b\u6cd5\u300d\u3092\u53d6\u308a\u5165\u308c\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002<br \/>\n\u63a1\u7528\u624b\u6cd5\u3068\u3057\u3066\u30c0\u30a4\u30ec\u30af\u30c8\u30ea\u30af\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3001\u305d\u306e\u904b\u7528\u306e\u305f\u3081\u306bRPO\u306e\u5c0e\u5165\u3092\u6c7a\u5b9a\u3002\u30ea\u30af\u30eb\u30fc\u30c8\u30b9\u30bf\u30c3\u30d5\u30a3\u30f3\u30b0\u3068\u3068\u3082\u306b\u904b\u7528\u65b9\u6cd5\u3092\u691c\u8a0e\u3057\u3001\u691c\u8a0e\u958b\u59cb1\u30f6\u6708\u5f8c\u306b\u306f\u904b\u7528\u3092\u958b\u59cb\u3067\u304d\u307e\u3057\u305f\u3002\u5f53\u521d\u306e\u60f3\u5b9a\u3067\u306f\u5b89\u5b9a\u904b\u7528\u307e\u3067\u534a\u5e74\u7a0b\u5ea6\u3092\u60f3\u5b9a\u3057\u3066\u3044\u307e\u3057\u305f\u304c\u30013\u30f6\u6708\u5f8c\u306b\u306fPDCA\u3092\u56de\u305b\u308b\u4f53\u5236\u304c\u3067\u304d\u3001\u4ed6\u793e\u3088\u308a\u65e9\u3044\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u5185\u5b9a\u3092\u51fa\u3059\u3053\u3068\u306b\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u305d\u306e\u5f8c\u306f\u5165\u793e\u3057\u305f\u793e\u54e1\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3084\u5eb6\u52d9\u30fb\u7dcf\u52d9\u3067\u3082RPO\u3092\u5c0e\u5165\u3057\u3001\u793e\u54e1\u304c\u30b3\u30a2\u696d\u52d9\u306b\u6ce8\u529b\u3059\u308b\u74b0\u5883\u304c\u6574\u3063\u305f\u3053\u3068\u3067\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>EY\u30b9\u30c8\u30e9\u30c6\u30b8\u30fc\u30fb\u30a2\u30f3\u30c9\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u682a\u5f0f\u4f1a\u793e\u306e\u5c0e\u5165\u4e8b\u4f8b\u8a73\u7d30\u306f\u3053\u3061\u3089<br \/>\n<a class=\"text-link\" href=\"https:\/\/www.r-staffing.co.jp\/cl\/os\/case\/ey\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u540c\u3058\u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u306e\u6d3b\u7528\u304cRPO\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/p>\n<h2 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